Campus Fountains

For university Facilities and IT

Know what's broken on campus before anyone files a ticket.

Students already walk past every fountain, restroom and printer. Campus Fountains lets them report what's broken or out of supplies from where they stand, checked by their phone's location, and puts it on one dashboard for your team.

Live today at BYU-Idaho

Campus Fountains started at BYU-Idaho, built from the campus's own map data and kept current by students.

118
drinking fountains, 49 with bottle fillers
264
restrooms, with accessibility and changing stations
57
printers, with color and copy/scan
40
buildings, floor by floor

Microwaves are being added by students as they find them. Campus Fountains is an independent, student-built project; it isn't affiliated with or endorsed by BYU-Idaho.

How it works

No app store and no account needed for students. It runs in any phone browser and can be added to the home screen.

Students find it

A campus map with floor plans shows every fountain, restroom and printer, and the nearest ones to where they're standing.

They rate it on site

Is it working? How cold, how stocked, how fast? Ratings earn points only when the phone is within 150 feet, so reports come from people who are actually there.

Your team sees what needs fixing

Out-of-order and low-supply reports roll up into one list per team, by building and floor, with how many people reported it and since when.

One dashboard, split the way your teams work

Staff sign in with a one-time code sent to their work email. Each account sees only what its team looks after.

Facilities

Restrooms and drinking fountains

  • Restrooms students rate as running low on toilet paper, soap or towels
  • Restrooms reported out of order
  • Broken fountains and bottle fillers
  • Each issue shows the building, floor and nearest room, the number of reports, and when it started
IT & Print Services

Printers

  • Printers students report as broken, by building and floor
  • Each printer's features from your campus data: color, copy, scan and email
  • Print quality and speed ratings on the map show which machines students avoid
  • Filter by building to plan a round

Why the information stays fresh

A reporting form nobody uses doesn't help. Campus Fountains gives students reasons to keep checking in.

Points, badges and a leaderboard

Students earn points for on-site ratings, keep class-day streaks, and earn a badge for rating every fountain in a building.

Checked by location

Points need the phone to be at the place. The location is used only to check the distance and is never stored with the rating.

Reviewed before the map changes

Students also report fountains missing from the map or in the wrong spot, with a photo and a pin. A person checks each one before it appears for everyone, and any change can be undone.

Works with the map you have

We build from your campus map data, such as ArcGIS layers or floor plans. It can sit alongside your official map or replace it, your choice, and every correction students make is recorded so it can go back to the map's owners.

What a pilot looks like

We start small, with part of a campus, and measure whether it helps your team before talking about anything bigger.

From you

  • Access to your campus map data (GIS layers or floor plans)
  • A contact in Facilities and/or IT
  • Help letting students know

From us

  • Your campus on the map, floor by floor
  • Dashboard accounts for your staff
  • Moderation of student reports

What we measure

  • How many issues students report, and where
  • How long issues stay open
  • How many map corrections students find

Questions

If yours isn't here, ask us.

Do students have to download an app?

No. It's a website that works in any phone browser, and students can add it to their home screen like an app. Rating doesn't need an account; signing in only saves progress across devices.

Does this replace our campus map?

Only if you want it to. It can sit alongside your current map and add what campus maps usually lack: whether each fountain, restroom and printer is working right now, kept up to date by the people using them. Or it can become your campus map: every building is already in it floor by floor, with search, "nearest" and indoor directions (in testing).

How do you know the reports are accurate?

Students only earn points for a report when their phone shows they're standing at the place (within 150 feet), so the reports that count come from people who actually saw it. Each person can only send a limited number of reports a day, so one person can't flood the list. And an issue on your dashboard shows how many separate reports it has, so one report and ten reports look different. New fountains and moved pins are checked by a person before they go on the map.

What about privacy?

Students don't need an account. A phone's location is only used to check the distance to the place and isn't stored with the rating. Staff accounts see reports, not who made them.

Who reviews student reports?

Our team reviews new locations and corrections today. Your staff see the issues that affect them on their dashboard.

Want this on your campus?

Tell us which campus and which team you're on, and we'll set up a time to show you the dashboard.

Email thirstifyapp@gmail.com